Service Pause Announcement November 2025

Pathway Counselling will temporarily pause all counselling sessions and new referrals until January 2026 as we await the outcome of our National Lottery funding application for the Transforming Trauma project.

This short pause will allow us to prepare for the next stage of our journey – building a stronger, sustainable, trauma-informed service for the Pembrokeshire community.

Over the past three years, Pathway Counselling has grown into a vital part of local mental health provision, helping people move from crisis to confidence and rediscover hope.
We are deeply proud of what has been achieved:

• 💚 1,000+ clients supported since launch

• 💚 6,000+ counselling sessions delivered across Pembrokeshire

• 💚 90% of clients reported improved mental health and wellbeing

• 💚 84.8% said they could not have afforded private therapy without our free service

• 💚 98% valued our fast access (average 1 week from referral to first session)

• 💚 91% wished for longer-term support — feedback that shaped our new Transforming Trauma programme

We extend a heartfelt thank you to our incredible staff, counsellors, volunteers, and partners for their unwavering commitment, and to our clients, whose courage and honesty have inspired everything we do.

While we pause delivery, our team is working behind the scenes to secure the funding and structure needed to reopen in January 2026 — stronger, more sustainable, and ready to meet the growing demand for trauma-informed support in our community.

If you need urgent mental health support during this time, please contact:

• NHS 111 (Option 2) – for urgent mental health help

• Samaritans – 116 123 (free, 24 hours)

• Mind Pembrokeshire – 01437 769982

Thank you for your patience, understanding, and continued belief in our work.
Together, we are empowering minds and inspiring change.